Our policy offers a full refund or free replacement within 3 days of your date of receipt of material, only in case the goods are found in damaged condition.

*Open delivery is not provided so kindly check the packaging thoroughly and if you find the packing in torn condition than please make a remark on the receipt before accepting the damaged packing such as ‘Goods received with damaged packing’.

**After opening the package if the goods are also found in damaged condition than you need to inform us/email the picture of the damaged product to us within 3 days of receipt of the goods with order reference number.

We shall evaluate the extent of damage and let you know the mode to be replaced/returned by us.

***Please save the packing material with you until we reach to an outcome, as you have to take care for the repacking of goods in case of replacement by us. In exceptional cases if we are unable to provide replacement, we reserve the right to refund in full once we arrange product pick up.

All Matters subject to Jodhpur Metro Jurisdiction